“Quality is never an accident; it is always the result of intelligent effort- John Ruskin”

It’s a dog-eat-dog world when it comes to online retail. Market power is conquered by the large players: Amazon, Apple, Staples, and Walmart. Likewise, mobile devices and social media are making shopping utterly convenient. Mobile apps and price comparison websites enable digital consumers to find products online based on the lowest prices.

In every sphere of life, we are embracing the digital era – online shopping is a whooping convenience everyone has, but it is frustrating when the site hangs. Then, if things end up having to visit several websites and apps, what would be the point of shopping online?

The online retailers and their websites are adversely affected by this situation, as they are losing customers, while the competitors grab them. Delivering a seamless experience is a key tenet then, isn’t it?  This is where the importance of Quality Assurance testing process becomes ostensible. You can predict, measure and fix the spoilers proactively.

Let’s count on some everyday problems with E-Commerce Software Applications

  • Poor Compatibility- it works nowhere

Poor compatibility works nowhere, trust me. In any relationship either personal or professional, compatibility is the most important aspect. This stands the same in the online shopper and website, where the customer understanding is important to hold. The unexpected hiccup in the website can be exasperating. The easiest way to eliminate these problems is to run software testing and to make sure your website is compatible with a variety of browsers you may encounter from time to time.

  • No HTTPS- well then, no security

Well, when we have talked about relationships then privacy is the main concern- not between you two but from the rest of the world. In the same way when you shop online privacy and security are the main concerns as you share sensitive information there. It would be most helpful to use HTTPS (Hyper Text Transfer Protocol Secure). It ensures data security and integrity for your website as well as for the personal information of your users. 

  • UI & UX Faults- rectify for smooth experience

The mobile market is rapidly growing. It’s time for websites to offer a smooth mobile experience. The more you change the testing environment, the more likely you are to discover new bugs in the same code. Your website needs to be responsive and work smoothly on mobile devices as more and more people use them for transactions.

  • Slow Application Speed- ugh! That’s irritating

Revenue and client losses can result from a slow application caused by the network. Make sure you keep an eye on the speed of your website regularly so you can improve it. Find out why the website is lagging by examining the server and SQL logs. Then, fix the problem later and monitor the impact on the website. The leading websites tend to fix any problems ahead of time. Therefore, they stand out in the competition.

QA Testing Checklist- important to check and rectify if found any bug

Online platforms are increasingly popular, and it is crucial to maintain quality while maintaining these platforms. You should think about QA and Testing when you are planning your eCommerce strategy, regardless of whether it involves software or digital testing.

  1. The importance of QA testing for e-commerce apps can be tinted by highlighting certain important features that should be tested.
  2. Image, price, description, etc. should be displayed properly on product pages. A value-added app would be built that enhances the end user’s experience and applies current trends.
  3. Login forms must reliably collect and store data and direct the user to the appropriate page. This is the smoothest thing a user needs.
  4. Cart- Products should be automatically entered into the cart, prices should be automatically changed, and discounts, deals, and coupons should be applied.
  5. E-Commerce as a multi-channel business- Since many buyers use their smartphones, tablets, and computers for shopping, it’s crucial to ensure that shopping sites work across these platforms.
  6. Before sending out a payment, make sure all costs (shipping, VAT, etc.) are included, and verify that no major errors occur. Keep track of the integrations with third-party applications to ensure they are working as per their requirements.

Is it possible to eliminate future problems by implementing Quality Control testing in E-Commerce?

Yes, these simple steps can help in executing the testing.

  1. HQTS will conduct product testing for our clients as per the requirements of the e-commerce platforms and will determine what aspects should be evaluated as part of the test.
  2. The next step will be developing a test plan, describing the strategy for testing to be used. Testing goals, techniques, equipment, another resources & testing schedule, will be outlined in the test plan.
  3. Once the environment has been set up to meet the product testing guidelines, HQTS will test the product. Then begin the testing process following the pre-arranged strategy once the testing environment and equipment have been prepared.
  4. Results will be analyzed and reported by HQTS after the test. If the product has encountered failures or performance issues, the team will analyze those factors, then discuss with the client how to prevent or improve future failures.

Final Say, Global market recognition and billion-dollar revenue demand quality standards for technology offerings. E-commerce quality assurance is a means of making sure the products sold do match the expectations of customers by adhering to a systematic approach. Despite problems like compatibility problems and security vulnerabilities, testing of e-commerce websites goes deeper and includes tests of product pages, checkout pages, and shopping carts.

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Written by Infiwave Solutions